Home Use Warranty

Frame Warranty: 5 - 10 years (Please see product detail for specific warranty period)
Motor: 3 - 5 years (Please see product detail for specific warranty period)
Parts/Labour: 1 Year

The Home Use warranty covers any fault, defect or failure occurring as a result of the manufacturing process. Refer to the Technical Specification of each product for specific warranty periods.

The warranty covers manufacturing defects only. It does not cover any faults caused by lack of maintenance, improper use, incorrect assembly or normal wear and tear. Warranties are void if products are used outside (unless otherwise specified in product description).

The warranty only applies to the original purchaser and is not transferable.


Home Use warranty covers products being used in a home environment (single dwelling) with a use of maximum to 2 hours per day.

Warranty Returns Process