MATRIX Light Commercial Product Warranty


Light Commercial Product Warranty:

The Matrix Light Commercial warranty covers any fault, defect or failure occurring as a result of the manufacturing process.  The warranty does not cover any faults caused by lack of maintenance, improper use, incorrect assembly or normal wear and tear.

Warranty is return to base unless otherwise specified. Products must be returned to No.1 Fitness Auckland or Christchurch service centre’s at the buyer’s expense. If a repair is required onsite, a callout fee may apply.

The warranty only applies to the original purchaser and is not transferable.

Light Commercial Product Warranty is defined as:  A maximum of 8 hours use per day in a semi commercial environment which is defined as a PT studio, School, Work place gym or similar.


Specified Parts:

Electrical parts - incline motor, upper control board (console set, PCB, HR board), lower control board MCB, incline power board, inverter), generator, cables, VA module, Tuner, Choke & Filter

Drive sets -running deck, pulleys, front & rear rollers, tension wheel, handle bar, bottle holder, E-Port plate & cranks



Wearing Parts

Safety Clip, Rails and Rollers, Pedals, Pedal Pads, iPod Cables, Elastomer, Fan, Spring, Power Cord, Poly V-Belt, Keypads, Overlays, Foam grips, Decals, Seat Pad and Batteries.

Warranty Returns Process